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CUSTOMER SERVICE

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You can expect a response to most emails within 5 business days. Accessibility complaints require a full investigation, which may take up to 30 days.

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To submit feedback about the FY2025 Alexandria Transit Strategic Plan and the proposed Line 104 service reductions, please complete this form.

CALL US

Customer Service

703.746.3274 (DASH) Monday – Friday 7:00 A.M. to 7:00 P.M.

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Alexandria Transit Company

3000 Business Center Drive Alexandria, VA 22314

LOST & FOUND

Items found on DASH buses and King Street Trolleys will be held in our Lost and Found for 30 days

Lost and Found Hours:

Monday – Friday: 9 A.M. – 5 P.M.

If you have lost an item, please call 703-746-3274.