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Customer Service

703.746.3274 (DASH)
Monday – Friday 7:00 A.M. to 7:00 P.M.
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CUSTOMER SERVICE

Email Us

You can expect a response to most emails within 5 business days. Accessibility complaints require a full investigation, which may take up to 30 days.

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    Please provide the bus route, direction, stop, vehicle number and any other relevent information.

    3000

    Your information will only be used to contact you regarding your inquiry, status of a complaint or if we have a question about your contact with DASH.

    CALL US

    Customer Support

    703.746.3274 (DASH) Monday – Friday 7:00 A.M. to 7:00 P.M.

    WRITE TO US

    Alexandria Transit Company

    3000 Business Center Drive Alexandria, VA 22314

    LOST & FOUND

    Items found on DASH buses and King Street Trolleys will be held in our Lost and Found for 30 days

    Lost and Found Hours:

    Monday – Friday: 9 A.M. – 5 P.M.

    If you have lost an item, please call 703-746-3274.