Customer Service

Email Us

You can expect a response to most emails within 5 business days. Accessibility complaints require a full investigation, which may take up to 30 days.

All fields with an asterisk* are required.

CALL US

Customer Service

703.746.3274 (DASH) Monday – Friday 7:00 A.M. to 7:00 P.M.

WRITE TO US

Alexandria Transit Company

3000 Business Center Drive Alexandria, VA 22314

LOST & FOUND

Items found on DASH buses and King Street Trolleys will be held in our Lost and Found for 30 days

Lost and Found Hours:

Monday – Friday: 9 A.M. – 5 P.M.

If you have lost an item, please call 703-746-3274.