Sign Up for Newsletter
@dashbus Twitter Updates
The following policies have been adopted for the Alexandria Transit Company, also known as DASH, in the interest of protecting the health, safety and welfare of Alexandria Transit Company passengers and operators while protecting equipment used in providing public transit services. The Alexandria Transit Company Code of Conduct shall apply to all passengers while onboard any DASH operated vehicle.
Violence: Physical force employed to violate, damage, abuse, injure or strike in any manner
Threat: An expression or action showing intent to inflict harm. Giving signs or warnings of violence or the announcement of violence as a possibility.
Inappropriate Behavior: Any conduct that does not demonstrate respect for the safety and welfare of themselves and/or others or that interferes with the orderly provision of transportation services. The Bus Operators in collaboration with Supervisors will work to deescalate situations but in extreme situations can refuse service, including removal of a passenger.
Loitering: The act of lingering aimlessly or as if aimlessly in or about a place.
Emergency: An onboard fire, serious physical injury to person(s), or threat thereof, any apparently urgent medical need, or events that pose a risk or threat to the wellbeing or an individual.
Intoxicated: Having diminished physical and mental control by means of alcohol, a drug, or other substance.
No person shall refuse to depart from DASH vehicles when ordered to do so by a Bus Operator or Supervisor.
Strollers are permitted on DASH buses without being folded and stored if space is available in the ADA seating area. Passengers must park strollers in the ADA seating area without obstructing access to any emergency egress point. Wheels must be properly locked, and passengers must always maintain control of strollers. Children in strollers must be securely fastened at all times. If the ADA seating area is occupied, strollers must be folded and stored without obstructing access to any emergency egress point.
The above policy does not apply to mobility scooters and wheelchairs used by our customers with disabilities.
All DASH buses are equipped with cameras which continually record activity in and around the bus during operating hours. Recordings can therefore be reviewed by appropriate personnel and/or law enforcement to accurately determine details of all activities in question. (See “Surveillance” above.)
DASH reserves the right to modify and amend this Code of Conduct at any time. Please contact DASH at 703.746.DASH (3274) for additional information.