WMATA Launches Platform Improvement Project Survey
April 15, 2019

WMATA’s Office of Customer Research has launched a customer survey regarding the Platform Improvement Project. The purpose of the survey is to:

1. To inform communication efforts during the month preceding the Platform Improvement Project.
2. To inform the distribution of resources (e.g., shuttle buses, support personnel, etc.) for mitigating the service disruptions.

Click here to participate in the survey.